Trust is key component of successful working relationships between leaders and followers, trust enables cooperation, encourages information sharing, and increases openness and mutual acceptance. This white paper by the Ken Blanchard Companies explores the concept of leader trustworthiness in regard to direct reports’ trust in their immediate manager. Having trust in one’s leader has been tied to desirable performance outcomes such as satisfaction, retention, commitment, organizational citizenship behavior, and performance. It is essential for a leaders success!
For years, coaching has been regarded as a useful strategy for individual and organizational development. Unfortunately, most organizations struggle with getting their managers to adopt and use coaching behaviors. In order to further understand the impact of leader coaching behaviors, the researchers at The Ken Blanchard Companies® embarked on a study to identify the correlations between leader coaching behaviors and the resulting correlation between trust, affect or emotion, and work intentions of their followers. This paper finds that coaching is a powerful managerial tool.
Having the skill, intent, and capacity to engage in effective conversations is a key competency for success as a new manager. These strategies can get new managers off to a fast start by easing and supporting their transition and improving their performance, not only for them but for the entire team as well. The Ken Blanchard Companies article discusses these essential four skills for success of new managers and they also apply to mangers wanting to hon their skills.